2361149 - Is it possible to select a video frame as the visible thumbnail in SAP Jam?

SAP Knowledge Base Article - Public

2361149 - Is it possible to select a video frame as the visible thumbnail in SAP Jam?

Symptom

Is it possible to select a video frame as the visible thumbnail in SAP Jam?

Resolution

SAP Jam has added the ability to change the initial key frame of a video or screen capture with the last release (1605).

If you navigate to the video and click on "Video Manager" there's an option underneath that menu that says "Thumbnails" -- that allows you to select a different thumbnail.

Note that there's a little lag right now, so once you save, your browser may not show the new thumbnail until you hard refresh the page.

In the future, SAP Jam will allow users to upload an entirely arbitrary thumbnail, even one that might not be in the video.

Keywords

Video Key Frame Thumbnail SAP Jam , KBA , LOD-SF-JAM , SAP Jam , Problem

Product

SAP Jam Collaboration all versions