SAP Knowledge Base Article - Public

2360672 - Error Message "Number range type is missing" While Creating new Account

Symptom

You are trying to create a new Account or attach a new Contact to an existing Account, but the system throws below error message:

"Number range type is missing"

Reproducing the Issue

  1. Go to Customers work center
  2. Select Accounts view 
  3. Select New
  4. Add Account Name

Or

  1. Go to Accounts view in the Customers work center
  2. Select All Accounts 
  3. Select an account
  4. Go to Contacts tab 
  5. Select New
  6. Enter Mandatory fields and click Save

Cause

Although the SAP ERP Integration is not scoped, the communication arrangements for the business partner replication with ERP have not been deleted.

Resolution

1. If the SAP ERP Integration is scoped then you also need to scope the questions and fine tuning activities

2. If the SAP ERP Integration is not scoped then the communication arrangements for the business partner replication with ERP should also be deleted.

Keywords

number, range, type, missing, create, account, management, error, message , KBA , LOD-CRM-ACC , Account , How To

Product

SAP Cloud for Customer 1802 ; SAP HYBRIS C4C ADDINS 1705 ; SAP Hybris Cloud for Customer 1608 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708