SAP Knowledge Base Article - Public

2360631 - You Are Unable To Configure Some Of The Fine-Tune Activities Though Your User Has Proper Authorizations

Symptom

You are unable to configure some of the Fine-Tune activities though your user has proper authorizations.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Business Configuration work center.
  2. Go to the Implementation Projects view.
  3. Select the relavant project.
  4. Open the Activity List.
  5. Go to the Fine-Tune tab.
  6. Open Reason for Rejection.
  7. Error occurs: 'You are not authotized to access UI application /SAP_BYD_APPLICATION_UI/ crm/commonBCViews/BusinessConfigrationCancellationReasonCod eEnhancedController_QAF.QA.uicomponent'.

Similar error occurs when you try to access some other activities like Accounts - Payment Terms, Sales Order - Maintain Item Type.

You user already have write access to do the changes of these activities.

Cause

The work centers & access rights assigned to the user were saved but not updated or there was a change in the the Business User Restriction which was not updated.

Resolution

  1. Go to the Administrator work center.
  2. Go to the General Settings view (already defaulted).
  3. Go to the Business Users view.
  4. Select the user and choose Update Access Rights button -> select Update Selected User(s).

This will update all the changes to Business User and after performing above steps user should be able to work on activities.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP HYBRIS C4C ADDINS 1705 ; SAP HYBRIS C4C CORE 1805 ; SAP Hybris Cloud for Customer 1608 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702