2360631 - You are Unable to Configure Some of the Fine-Tune Activities Though Your User has Proper Authorizations

SAP Knowledge Base Article - Public

2360631 - You are Unable to Configure Some of the Fine-Tune Activities Though Your User has Proper Authorizations

Symptom

You are unable to configure some of the Fine-Tune activities though your user has proper authorizations.

Reproducing the Issue

  1. Go to the Business Configuration work center.
  2. Go to the Implementation Projects view.
  3. Select the relavant project e.g. First Implementation.
  4. Open the Activity List.
  5. Go to the Fine-Tune tab.
  6. Open Reason for Rejection.
  7. Error occurs: You are not authotized to access UI application /SAP_BYD_APPLICATION_UI/ crm/commonBCViews/BusinessConfigrationCancellationReasonCod eEnhancedController_QAF.QA.uicomponent.

Similar error occurs when you try to access some other activities like Accounts - Payment Terms, Sales Order - Maintain Item Type.

You user already have write access to do the changes of these activities.

Cause

The work centers & access rights assigned to the user was saved but not got updated.
Or there was a change in the the Business User Restriction but this was not updated.

Resolution

  1. Go to the Administrator work center.
  2. Go to the General Settings view (already defaulted).
  3. Go to the Business Users view.
  4. Select the user and choose Update Access Rights button -> select Update Selected User(s).

This will update all the changes to Business User and after performing above steps user should be able to work on activities.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP HYBRIS C4C 1705 ; SAP Hybris Cloud for Customer 1608 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702