SAP Knowledge Base Article - Public

2360631 - You Are Unable To Configure Some Of The Fine-Tune Activities Though Your User Has Proper Authorizations


You are unable to configure some of the Fine-Tune activities though your user has proper authorizations.


SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Business Configuration work center.
  2. Go to the Implementation Projects view.
  3. Select the relavant project.
  4. Open the Activity List.
  5. Go to the Fine-Tune tab.
  6. Open Reason for Rejection.
  7. Error occurs: 'You are not authotized to access UI application /SAP_BYD_APPLICATION_UI/ crm/commonBCViews/BusinessConfigrationCancellationReasonCod eEnhancedController_QAF.QA.uicomponent'.

Similar error occurs when you try to access some other activities like Accounts - Payment Terms, Sales Order - Maintain Item Type.

You user already have write access to do the changes of these activities.


The work centers & access rights assigned to the user were saved but not updated or there was a change in the the Business User Restriction which was not updated.


  1. Go to the Administrator work center.
  2. Go to the General Settings view (already defaulted).
  3. Go to the Business Users view.
  4. Select the user and choose Update Access Rights button -> select Update Selected User(s).

This will update all the changes to Business User and after performing above steps user should be able to work on activities.


KBA , you are not authorized to access ui appl , sap_byd_application_ui , update selected user , SRD-CC , Cross Components , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 1805