SAP Knowledge Base Article - Public

2360070 - Question/Answer text is required to delete newly created Question from Question Library in Learning Management System (LMS)


An error is generated when attempting to delete a newly created Question from the Question Library if the Question and/or Answer text is not filled in:


  • The Question text is required
  • An Answer is required 


  • SAP SuccessFactors
  • Learning Management System (LMS)
  • New feature starting in release 1608

Reproducing the Issue

  1. Login to a 1608 release of LMS as an administrator
  2. Navigate to Content > Question Library
  3. Click "Add New" to create a new Question
  4. Fill in the requested fields & click "Create"
  5. Now click the delete icon & note the error (screenshot attached):
    • QL_DeleteError.png


  • In order to Save or Delete a Question added to the Question Library, the Question & Answer text must be populated first
  • There is an Auto Save feature in the "Add Variant" screen on the Question that prevents an admin from navigating away prior to completing the variant entries (Question & Answer text)
  • Clicking delete triggers a navigation action which causes the error


Click Cancel then Delete:

  1. On the Add Variant Screen, prior to entering the Question & Answer text, click Cancel at the buttom right
  2. Once you click cancel, the variant screen is removed
  3. Then click the Delete icon in the top right
  4. A confirmation to delete the Question will appear, click OK
  5. The Question is now deleted


Fill in the Question & Answer text then Delete:

  1. Fill in the text for the Question and Answer(s)
  2. Click the Delete icon
  3. A confirmation will appear, click OK
  4. The question will now be deleted


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SAP SuccessFactors Learning 1608