2359607 - Error on Take Action > Change Job Information upon selection of Business Unit values

SAP Knowledge Base Article - Public

2359607 - Error on Take Action > Change Job Information upon selection of Business Unit values

Symptom

 

 

Object businessUnit is associated into Legal Entity object:

 

 

 

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When trying to transfer an employee into another business segment or business unit, an application error occurs on the UI:

 

 

 

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Exact error from logs being thrown:

 throw 'allowScriptTagRemoting is false.';
//#DWR-INSERT
//#DWR-REPLY
dwr.engine._remoteHandleException('12','0',{javaClassName:"com.successfactors.ajaxservice.ui.controller.util.AjaxServiceException",message:"Failed to fetch records for this field."});

Cause

This is because of a missing Field criteria from the business-unit field to the Legal Entity object. A correction from the Succession data model is necessary in order to rectify this issue

Resolution

 

 

Create a field criteria definition from the Data Model on the business-unit field to Legal Entity / Company:

 

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From Admin Center > Manage Business Configuration > jobInfo > business-unit (Business Segment) > Field Criteria:
Input
Destination field value:  company
Source Field Name:  cust_LegalEntity.internalId

Keywords

Error Job Information Take Action Business Unit Changing Business Unit results in an application error Application error when trying to transfer employees to other business unit , KBA , LOD-SF-EC-BCI , BCUI & DM Config(XML) , Problem

Product

SAP SuccessFactors HCM Core 1605