Symptom
Getting an application error when trying to forward to requisition from candidate application:
Error received:
errorId=null, timestamp=null, errorMessage=Cannot read properties of undefined (reading 'id')
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Navigate to recruiting tab and go to job requisitions.
- Open any candidate application on the job requisition.
- Select "forward to requisition" button.
- Get the following error:
errorId=null, timestamp=null, errorMessage=Cannot read properties of undefined (reading 'id')
Cause
The "Enhanced Job Search UI" option needed to be enabled in the provisioning system
Resolution
- Setting "Enhanced Job Search UI" must be enabled in provisioning under company settings.
- To enable this feature, please reach out to your partner or professional services.
- Go to recruiting and navigate to job requisitions.
- Open candidate application and select " forward to job requisition button.
- Successfully forward to another requisition.
Keywords
Forward, Requisition, application, candidate, colleague, , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-APP , Applicants and Job Applications , Problem
Product
SAP SuccessFactors Recruiting all versions