2359162 - Learning: What is the difference between Per User and Per Person for Unit of Measure in Cost Summary of Scheduled Offering?

SAP Knowledge Base Article - Public

2359162 - Learning: What is the difference between Per User and Per Person for Unit of Measure in Cost Summary of Scheduled Offering?

Symptom

  • In Cost Summary of Scheduled Offering, when adding either Base Cost or Additional Cost, the following option is available for Unit of Measure
    • Per Day
    • Per Hour
    • Per User
    • Per User Per Day
    • Per User Per Hour
    • Per Person
  • What is the difference between Per User and Per Person? Why is Total/Subtotal of Cost calculated as different result after selecting each of them?

Environment

  • SuccessFactors Learning

Reproducing the Issue

  1. Add a Schedule Offering with 3 Segments to match the following requirement.
    • Each of segment has one same Instructor and one same Equipment.
    • 2 Users are enrolled.
  2. Go to Related > More > Cost Summary > Equipment and expand the equipment used in all segments.
  3. Click link add another additional cost to Add a Cost Amount and Unit of Measure with Amount as 10.
    • When setting Unit of Measure as Per User, the result of Subtotal/Total for the equipment is calculated as 20.
    • When setting Unit of Measure as Per Person, the result of Subtotal/Total for the equipment is calculated as 90.
    • The difference is not only restricted to cost for equipment, but also applied to cost for other sections such as Instructor, Material, Custom Resource.
    • What is the difference between Per User and Per Person? Why is Subtotal/Total of cost calculated as different result?

Cause

  • Set Unit of Measure as Per User:
    • There are only 2 Users enrolled in the scheduled offering.
    • So the result of Subtotal/Total for the equipment is calculated as 20 (2*10).
  • Set Unit of Measure as Per Person:
    • Person doesn't equal to User. Instead, here Person means the "Person-Time" who will attend each segment of the schedule offering.
    • Person doesn't only include enrolled Users, but also include Instructor assigned to each segment.
    • One individual (either User or Instructor) will be treated multiple times for different segments.
    • So in this scenario, there are 9 persons (person-time): (2 Users + 1 Instructor) * 3 segment. As a result, Subtotal/Total for the equipment is calculated as 90 (9*10).

Keywords

learning, LMS, SF, item, Scheduled Offering, SO, segment, cost, unit of measure, per user, per person, amount, instructor, user, equipment, location, material, custom resource, total, subtotal, , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors HCM Core 1605 ; SAP SuccessFactors Learning all versions