SAP Knowledge Base Article - Public

2358116 - D4C EDGE: Sales Team Cannot Be Edited In The Overview Tab

Symptom

In Edge edition the Sales Team cannot be edited in the Overview tab.

Reproducing the Issue

  1. Go to the Sales work centre.
  2. Go to the Opportunity view.
  3. Select and open any Opportunity ABC (ABC represents the ID).
  4. Go to the Overview facet.
  5. Attempt to edti the Sales Team within the Sales Team section.

RESULT:  No further team member can be added since the Add button/ action wheel/ gear wheel is not available.

Cause

The Sales team on the Overview tab of the Opportunity TI is read only.

Resolution

There is Sales Team tab which can be enabled by Adaptation. The Add button is available in the Sales Team tab. 

  1. Go to the Sales work centre.
  2. Go to the Opportunity view.
  3. Select and open any Opportunity ABC (ABC represents the ID).
  4. Click Adapt >> Edit Master Layout.
  5. Select the top and click the + sign.
  6. Select Sales Team and Save.

 

Keywords

KBA , LOD-CRM , Cloud for Customer , How To

Product

SAP Hybris Cloud for Customer 1708 ; SAP LE APPL.PLATFORM 1708