SAP Knowledge Base Article - Public

2357574 - LMS: Exams are not available from the Mobile application

Symptom

User may notice that they are unable to launch Exams from the Mobile Application. Errors such as "Not mobile accessible" or "not available" can be seen.

Mobile_exam_not_accessible.PNG

 

 

Environment

SAP SuccessFactors Learning Mobile - all supported versions

Reproducing the Issue

Access an item containing an Exam object from the SF Learning Mobile Application.

Cause

  • This functionality is currently not available or supported within the mobile application. This is available for Safari mobile browser on iPad only.
  • Flag to enable feature is not set.

Resolution

  • Go to System Admin> Configuration> User settings.
  • Select the setting: "Enable Exam Objects for iPad".

 

***NOTE: This is currently only supported for use with Safari mobile browser on iPad.***

Keywords

Questions; test; assessment, mobile, app, ipad, iphone, apple, pqe, exam editor, supported, sf lms, learning mobile, kal, kac , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-MOB , Learning Mobile Application , How To

Product

SAP SuccessFactors Learning all versions