2357572 - How to proceed with a new hire's uncompleted E-verify Correct Data activity that no longer works at the company- Onboarding

SAP Knowledge Base Article - Public

2357572 - How to proceed with a new hire's uncompleted E-verify Correct Data activity that no longer works at the company- Onboarding

Symptom

  • An unrcompleted E-verify Correct Data activity exist for an employee that quit.

Environment

  • E-verify Correct Data process

Reproducing the Issue

  • An activity is still opened in E-verify Correct data process.
  • Unable to proceed with activity due to the new hire quit work before the activity was completed.

Cause

  • New hire quit work before manager had the opportunity to complete the E-verify process step.

Resolution

  1. Please open a Cloud Product Support ticket for the support team to kick start a new E-verify Activity.
  2. Once the new E-verify Activity is generated you can then close out the new E-verify activity as Quit working.
  3. Suggest you delete the E-verify Correct Data Activity from your work queue.

Keywords

  • E-verify Correct Data
  • New hire Quit work.
, KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions