This KBA article outlines to turn on ability for end user's user search to users within parent and sub-organizations
SAP SuccessFactors Learning - all supported versions
Reproducing the Issue
- Set configuration orgLevelsAboveUser to true/false
- Navigate to System Admin > Configuration > System Configuration > Search
- Edit 'Search'
- Find the property: 'orgLevelsAboveUser'
# This configuration is used to specify the number of organization levels above the user's organization the user can search when restrictUserPeerSearchbyOrg is enabled.
# Min Value: 0 /Max Value: 30 Default value: 0
# 0: search results returns only users associated to the user's organization or its sub-organizations
# > 0:search results returns users associated to user's parent organization <x levels above user's org> and its sub-organizations
Apply Changes once 'orgLevelsAboveUser' has been modified as per your requirement.
2357210 - LMS - Configuration setting to allow end user search to users within an organization tree
parent, parent organization, suborganization, orgLevelsAboveUser, restrictUserPeerSearchByOrg , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem