SAP Knowledge Base Article - Public

2356306 - System error during SOAP processing while updating Account XYZ through interface BusinessPartnerERPAddressReplicationIn.

Symptom

You received System error during SOAP processing while updating Account XYZ through interface BusinessPartnerERPAddressReplicationIn.

Reproducing the Issue

  1. Open the Account XYZ.
  2. Go to the Addresses tab.
  3. You will find that Address details are not avaibale.

Cause

Since user doesn't have an address. Workplace address can't be created & relevant message will fail Webservice Message Monotoring.

Resolution

Please send the address from ERP system, once this is updated , restart the failed message.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Hybris Cloud for Customer 1605 ; SAP Hybris Cloud for Customer 1608 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711