2356286 - PRD Won't allow to Save Report as Zip

SAP Knowledge Base Article - Public

2356286 - PRD Won't allow to Save Report as Zip

Symptom

While using the Plateau Report Designer, clicking on the "Save Report Zip" button does nothing thus not allowing to save the report.

This is on Windows OS.

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Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  1. Finish authoring the custom report
  2. Make sure the .rptdesing is selected under Outline
  3. Click on the "Save Report Zip" button
  4. The "Save as" window does not appear

Cause

The PRD tool does not have sufficient rights to write to the workspace directory.

Resolution

Right click on the program and choose "Run as administrator"

Keywords

PRD, Report Designer, LMS, Plateau Report Designer, Save as , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions