2355113 - How to close Overdue Onboarding task in To Do List - Onboarding

SAP Knowledge Base Article - Public

2355113 - How to close Overdue Onboarding task in To Do List - Onboarding

Symptom

  • How to close Overdue  Onboarding task in To Do List

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Environment

SAF SuccessFactors Onboarding

Cause

unable to change the status directly in Onboarding process

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Resolution

To close overdue Onboarding task you should:

 

  • check permissions

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  • Go to BizX/Admin Center - Go Import and Export Data - Export - Select "OnboardingProcess"  - Export - and find a candidate - export file

 

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 Go to Monitor Jobs

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  • Make changed in OnbordingProcess.csv fiel/ Change from OPEN to CLOSED. Save your changes.

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  • Go to BizX/Admin Center - Go to Manage Data - Select "OnboardingProcess"  - Import - and find a candidate - import csv file you made changes.

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  • check in Monitor Job that file was successfully uploaded
  • check that status has been changed

Keywords

  • Onboarding
  • TO DO list
  • Overdue Onboarding task
, KBA , LOD-SF-OBD-SCR , Software Changes, Services, Provisioning etc. , How To

Product

SAP SuccessFactors Onboarding all versions