SAP Knowledge Base Article - Public

2355113 - How to close Overdue Onboarding task in To Do List - Onboarding


How to close overdue Onboarding task in To Do List

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Logs into BizX
  2. Navigates to Home Page
  3. Overdue task exists in To Do list


Unable to change the status directly in Onboarding process


  1. Navigate to Admin Center
  2. Manage Permission Roles
  3. Check user has permission to "Import/Export" under OnboardingProcess in Miscellaneous Permissions
  4. Import_Export_Permission.png
  5. Navigate to Admin Center
  6. Search and navigate to Import and Export Data
  7. Select "Export Data"
  8. Select "OnboardingProcess" as the generic object
  9. Search and select the candidate you wish to close the task for
  10. Click Export

  11. Navigate to Monitor Job
  12. Download the export file
  13. Open the file "OnboardingProcess.csv"
  14. Change the processStatus from OPEN to CLOSED
  15. Save changes to the file
  16. Next navigate to Import and Export Data
  17. Select Import Data
  18. Select "Onboarding Process" for the generic object
  19. Upload the file you just updated
  20. Click Import
  21. Navigate to Monitor Job
  22. Check the status of the import and confirm it was successful
  23. Task should now be closed


Onboarding Task, To Do Task, To Do list, Overdue Task, Overdue Onboarding Task, OnboardingProcess, Open OnboardingProcess, Close Task
, KBA , LOD-SF-OBD-SCR , Software Changes, Services, Provisioning etc. , How To


SAP SuccessFactors Onboarding all versions