SAP Knowledge Base Article - Public

2354842 - "Add Observer" for "Assign Task Observers" Type ahead Search Lists only 5 users


When searching a user to 'Add Observer', it appears that the type-ahead search result is limited to 5 results.

How to increase the limit to show all applicable results?


SuccessFactors Learning

Learning Management System

Reproducing the Issue

  • Login as an admin
  • Navigate to Users>Tools>Assign Task Observers>Add an item
  • In Step 2,attempt to add an Observer for a Task Checklist. Use a common name like John which should yield lots of results.Search for user using type-ahead feature as shown in screenshot below, you will see only 5 rows will be displayed :11.png


This is an expected behavior.

On clicking the magnifier icon, you can search the list of all the users as shown below :


As per current design in the Step 2 and Step 3 screen where you search for users(using type-ahead), it is limited to display only 5 users.


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