SAP Knowledge Base Article - Public

2354842 - "Add Observer" for "Assign Task Observers" Type ahead Search Lists only 5 users

Symptom

When searching a user to 'Add Observer', it appears that the type-ahead search result is limited to 5 results.

How to increase the limit to show all applicable results?

Environment

SuccessFactors Learning

Learning Management System

Reproducing the Issue

  • Login as an admin
  • Navigate to Users>Tools>Assign Task Observers>Add an item
  • In Step 2,attempt to add an Observer for a Task Checklist. Use a common name like John which should yield lots of results.Search for user using type-ahead feature as shown in screenshot below, you will see only 5 rows will be displayed :11.png

Resolution

This is an expected behavior.

On clicking the magnifier icon, you can search the list of all the users as shown below :

11.1.png

As per current design in the Step 2 and Step 3 screen where you search for users(using type-ahead), it is limited to display only 5 users.

Keywords

search users to add observer,increase search limit,add observer,task , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708