2354817 - Finding - Version | Server | Timestamp | Release | Build Info - BizX Platform

SAP Knowledge Base Article - Public

2354817 - Finding - Version | Server | Timestamp | Release | Build Info - BizX Platform

Symptom

  • How do I know what version we are running?
  • How do I find out what server I am logging into when using the SuccessFactors application?

  • What build are we on?

  • Where do I find the Timestamp?

  • Support is asking for the UI Version we are using

  • Support needs to know the server we are logging into to resolve an issue

  • Support is asking what build we are on

Environment

BizX Platform

Resolution

Login to the application > Go to the page footer > click on Show version information. > This will open a pop window with the following information

Show Version.png

 

Timestamp.PNG

How to read the "Release" version.

Release: b1608.1052154 

Where b stands for "build"

1608 = August 2016 the year and month of the current release you are on

.xxx = subversion

 

How do I know which server I am on?

 Following the same steps you will note that you can see the server information
Server Information: Often required when logging support cases for defects.
Server: 142dc4sfsalescfapp02Cluster01-405
 
Note: Recruiting Marketing Platform Users (Jobs2Web): If you are accessing our system via "clients.jobs2web.com" then server and timestamp information is not available and not required to investigate server slowness. Please still open a ticket at the Support portal and include the date and symptoms that you or others are experiencing, and the general timeframe of when this issue is occurring.

 

How do I find the Timestamp?

 Following the same steps you will note that you can see the timestamp information
Timestamp: 2016-08-12T22:15:15.53 119-0400

 Note: Recruiting Marketing Platform Users (Jobs2Web): If you are accessing our system via "clients.jobs2web.com" then server and timestamp information is not available and not required to investigate server slowness. Please still open a ticket at the Support portal and include the date and symptoms that you or others are experiencing, and the general timeframe of when this issue is occurring.

Keywords

Version | Server | Timestamp | Release | Build , KBA , LOD-SF-PLT , Foundational Capabilities & Tools , How To

Product

SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors HCM Core 1602 ; SAP SuccessFactors HCM Core 1605 ; SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Core 1708 ; SuccessFactors HCM Core 1207 ; SuccessFactors HCM Core 1210 ; SuccessFactors HCM Core 1302 ; SuccessFactors HCM Core 1305 ; SuccessFactors HCM Core 1308 ; SuccessFactors HCM Core 1311 ; SuccessFactors HCM Core 1402 ; SuccessFactors HCM Core 1405 ; SuccessFactors HCM Core 1408 ; SuccessFactors HCM Core 1411 ; SuccessFactors HCM Core 1502 ; SuccessFactors HCM Core 1505 ; SuccessFactors HCM Core 1508