2353662 - LMS: Issue with substitutes recording 'not for credit' completion statuses

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2353662 - LMS: Issue with substitutes recording 'not for credit' completion statuses


Substitute relationship is set up on an Item with 'Force Credit' ticked and a 'not for credit' status defined.

However, in testing when recording a 'not for credit' completion status on the substitute, the parent item does not receive the same 'not for credit' status.


SuccessFactors Learning Management System (LMS) - All Supported Versions


Function of the 'Force Credit' option:

Force Credit option controls whether the past substitute item completion will give credit to parent item or not.

*** Assuming that Item B is substitute of Item A, and Item A is in the user learning plan...

When Item A is free-floating:

  • If checked, it will give credit from all (past and future) completions of Item B, depending on the effective date. 
    • If you provide a date in the Effective Date box, then the system ignores any substitute completions for a user if the user completed the substitute item before that date.
    • If you do not provide a value in the Effective Date box, then the system accepts any completion of the substitute item.
  • If not checked, only future completions of Item B can give credit to parent item.

When Item A is assigned though Curriculum:

  • Substitute credit will always be given to item A whether or not the 'Force Credit' is ticked and no matter what the completion date of Item B is.

However this above force credit information only applies on 'For Credit' completions.

By design, force credit does not apply to a 'Not-for-Credit' completion. No force credit is given for Not-for-Credit completions. In order to record a not-for-credit event, both the substitute and the parent item must be assigned to the users learning plan


not for credit; completion statuses; substitutes; Substitute relationship; force credit; , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS , SuccessFactors Learning , How To


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