SAP Knowledge Base Article - Public

2352926 - Webinars do not display on non-supported mobile browser

Symptom

User has reported problem when choosing of webinars in training catalogue on iPad – webinars are not displayed, the page is grey or there is the information that page is being loaded.

 

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Environment

Learning Management System (LMS)

Cause

The customer is not using a supported version of Safari

Resolution

Please note this information is subject to change as versions are released so make sure to check the latest system requirements document.

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Supported devices

  • iPhone and iPad: Requires iOS 9.0 or higher.
  • Android: Requires Android operating system 5 or higher.

 

See Also

2342098 - LMS Mobile App Knowledge Support and Tips

2289340 - Where can I find recent documentation about LMS changes and system requirements?

Keywords

User has reported problem when choosing of webinars in training catalogue on iPad, safari, iPad, mobile , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-MOB , Learning Mobile Application , Problem

Product

SAP SuccessFactors Learning 1602