SAP Knowledge Base Article - Public

2352852 - Error Message 'Sales org missing in org structure above org unit XYZ from DD/MM/YYYY to DD/MM/YYYY' is Displayed in an Organizational Unit

Symptom

When you are opening a Organizational Unit, system throws below Warning message:

Sales org missing in org structure above org unit XYZ from DD/MM/YYYY to DD/MM/YYYY

Reproducing the Issue

1. Go to Organizational Management work center
2. Select any Organizational Unit 

Cause

The cause for this error is Org Unit is assigned to Sales but there is no Sales Organization for this Org Unit.

Resolution

If a Org Unit is marked as Sales then there should be a Sales Organization above the Org Unit or it should be itslef a Sales Organization.

Keywords

KBA , LOD-CRM-EMP , Employee , How To

Product

SAP HYBRIS C4C ADDINS 1705 ; SAP Hybris Cloud for Customer 1608 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708