When you try to close a Time Account assigned to an Employee, system throws below error message:
Time hire failed
Reproducing the Issue
- Go to Time Administration work center
- Go to Employees view
- Edit an Employee
- Go to Time Account Balances tab
- Select the Time Account
- Select Close Account button
The cause for the issue is that the time hire was either cancelled or was not performed and hence there is a task in process. In the work view of the Time Administration work center there will be a task that is pending for the employee.
Complete the task and try closing the account.
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