2352446 - Error Message "Communication arrangement has not been configured; contact your key user" While Creating a New Corporate Account

SAP Knowledge Base Article - Public

2352446 - Error Message "Communication arrangement has not been configured; contact your key user" While Creating a New Corporate Account

Symptom

When you are trying to create New Corporate Account, system throws below error message:

Communication arrangement has not been configured; contact your key user

Reproducing the Issue

1. Go to Account Management work center
2. Select New
3. Select Corporate Account
4. Select Save 

Cause

The system is scoped for usage of ERP Integration Scenarios with IDOC, but the necessary Communication Arrangements are not maintained.

Resolution

If the Integration is needed and shall be activated, please follow the guideline Integration Guide for Accounts and Contacts which can be found by following the below link

https://wiki.sme.sap.com/wiki/pages/viewpage.action?title=SAP+Business+ByDesign+for+Subsidiaries&spaceKey=OnDemandWiki

If the Integration has been activated in scoping accidentally, deactivate it by following section 2.1 of the guideline Integration Guide for Accounts and Contacts which can be found by following the above link

 

Keywords

KBA , AP-SIP , Supplier Invoice Processing , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702