SAP Knowledge Base Article - Public

2351620 - Item Custom Column missing or not visible from Item view-LMS

Symptom

If Admins not able to view Item custom columns in the item details, if custom columns are set to visible in record configurations.

Then this issue is due to missing Workflows in admin role id.

Environment

Successfactors learning (LMS)

Learning Management System

Resolution

Adding   "View Item Custom Column" workflow to admin role id will fix the issue.

Steps to add the workflow.

1) Navigate to System Admin > Security > Role Management > search for the role id

2) Select Workflows , click on add one or more from list

3) Under Learning Management  select "View Item Custom Column".

4) Add the workflow to the role id.

Keywords

custom column not visible ,  LMS , Item , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1602