2351616 - Creation customers's language defaults to a Particular Language

SAP Knowledge Base Article - Public

2351616 - Creation customers's language defaults to a Particular Language

Symptom

When you create a new Account, system picks the Language by default and you wants to know why.

Reproducing the Issue

  1. Go to Customers work center.
  2. Select Accounts view.
  3. Select New button and choose Account.

Cause

The Language is default to the Language which was chosen during the creation of previous Account.

If you create an Account with Language as English. Then the next Account, by default picks English as language.

Resolution

This is expected system behavior.

It’s not possible to reset the language every time we create an account.

Keywords

KBA , LOD-CRM-WKF , Workflow , How To

Product

SAP HYBRIS C4C ADDINS 1705 ; SAP Hybris Cloud for Customer 1605 ; SAP Hybris Cloud for Customer 1608 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711