2351131 - Error Message : External Reference Missing In Customer Invoice

SAP Knowledge Base Article - Public

2351131 - Error Message : External Reference Missing In Customer Invoice

Symptom

Error message  External Reference missing is displayed while creating a New Manual Customer Invoice

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. From the Common Task select the New Manual Invoice.
  3. In the New Manual Invoice screen maintain all mandatory details and click on the View All button.
  4. But the system displays an error as External Reference missing

Cause

For the country France you have a system table which always will set the external reference of the invoice to the value of the field External reference shown on the invoice.

Resolution

The External reference is a legal requirement for France and hence it is made mandatory.

External reference determination is based on settings defined in the Business configuration activity External Reference number determination for customer invoice

Keywords

KBA , SRD-FIN-GL , General Ledger , How To

Product

SAP Business ByDesign all versions