2351121 - Dashboard report export buttons not clickable

SAP Knowledge Base Article - Public

2351121 - Dashboard report export buttons not clickable

Symptom

A dashboard report on the BizX home page has buttons to export to Excel and/or CSV, but they do not respond to clicks.

Environment

BizX dashboards

Cause

If the Z-index of the visualisation component for the buttons is too low, the image part of the tile will sit "on top of" the buttons and shield them from the mouse pointer.

Resolution

Go to Manage Dashboards in the Admin Centre and download the dashboard(s) experiencing the issue.

Edit the XML of the downloaded file.  Search for 'zindex' in the file, particularly lines which give it an integer value, e.g.

property name="zindex" type="INTEGER" value="10"

There will likely be two of these, and the second will be for the buttons.  Change the value to 20 for this one, to put the buttons "on top".  Save the file under a new name and upload to the site in Manage Dashboards.

Test the new version of the dashboard.

Keywords

KBA , LOD-SF-ANA-DSH , Dashboard and YouCalc , Problem

Product

SAP SuccessFactors HCM Core 1602