SAP Knowledge Base Article - Public

2350780 - Error: you are not authorized to view this page

Symptom

Admin is experiencing error: "You are not authorized to view this page" when admin tries to notify user about a requested item and click on "from" address field

Environment

Learning Management System (LMS)

Reproducing the Issue

- navigate to item,

- click on more in related area/click on "requests" tab,

- select user and click on " Send notification",

- you will experience following error message:

Error.PNG

Cause

- This is caused by missing specific workflows:

1. add administrator

2. search user profile

Resolution

- Error won't appear again once affected workflows are added to admin's assigned role

- navigate to SystemAdmin/security/role management/select role assigned to admin/click to edit role/click on workflows/click on "add one or more from list"/add missing workflows/apply changes

Keywords

You are not authorized to view this page, requests, item request notification , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605