2349917 - Exchange Rate Type Determination for CRM Documents

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2349917 - Exchange Rate Type Determination for CRM Documents


You have have created a new Exchange Rate Type, Currency Conversion Profile for Create/Change/Delete Sales Order and did the assignment to the Set of Books

Nevertheless, the system still consider the default exchange rate.

Reproducing the Issue

  1. Open any CRM document (Sales Order, Customer Invoice)
  2. Add an item with price in foreign currency.

You see that the upon converting the amount to company currency, the system has used the default exchange rate rathen then the custom one.


Although the fine-tune activity shows an option to create custom Exchange Rate Types, the logic behind depends on the business process/business object to support this feature.

Currently, it is the designed system behavior that all CRM documents the default Exchange Rate Type is used and applied only.


The system works as planned, hence the default exchnage rate type is used.

The exchange rate can be seen and maintained as follows:

  1. Go to General Ledger work center.
  2. Under Common Tasks, click Edit Exchange Rates.


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