SAP Knowledge Base Article - Public

2348221 - Cannot ADD, DELETE and COPY competency in the LMS

Symptom

How to add the competency in the LMS. Admin currenlty cannot see the Add Competency in the LMS.

Environment

  • SuccessFactors Learning Management System (LMS) - All Supported Versions

Cause

If your LMS is integrated with the Bizx, then you do not have the ability to add or delete competency in the LMS.

Resolution

If you are integrated, then run the competency connector to import the connectors from the Bizx. Navigate to System Admin -> Configuration -> System Configuration -> Bizx  and supdate successFactorsLearningEnabled=trueWhen you have the above configuration enabled, Add competency, Copy Competency and Delete Competency workflows become unavailable in the LMS

If you are not integrated with Bizx, check the configuration to ensure that successFactorsLearningEnabled is set to false in the Bizx configuration file.

If the above configuration is false, then go to your admin account under System Admin -> Admin Management -> Search for your admin account and under Assigned Roles, check for your Role ID
Then navigate to System Admin -> Security -> Role Management -> Give the Role ID and Role Type select ADMIN -> Search

Open the Role ID -> Workflows -> Expand All -> Search for Add competency and Delete Competency, if you see the workflows and still do not have the option to ADD, DELETE and COPY the competency, then raise a ticket with the Customer Support.

If you do not see the workflow, then under Add a Workflow to the Role, click on Add one or more from the list -> Search for the workflows and add.

Keywords

Competency, successFactorsLearningEnabled, Add competency, Delete Competency , KBA , LOD-SF-LMS-CON , Connectors , Problem

Product

SAP SuccessFactors Learning all versions