User tries to send completed survey assigned on his/her TO-DO list but he/she is experiencing error message: "Access denied You do not have the required permission to view this page"
Learning Management System (LMS)
Reproducing the Issue
- Navigate to your BizX as a user,
- click on survey assigned to you on your To-Do list,
- complete survey,
- click on "send" button,
- error message comes up
- however, in a report we can see the survey was sent
- The issue was caused by the fact that survey has not been published
- Admin should navigate to Learning/Questionnaire Survey and check if specific affected survey is published,
- If there is publish button still visible, it means it is not published,
- after publishing survey, issue should be resolved.
- access denied, - survey could not be sent due to authorization problems. , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem