SAP Knowledge Base Article - Public

2347670 - ORD report transferred from one instance to another does not work in the destination instance

Symptom

ORD reports transferred from one instance to another does not work in the destination instance.

Environment

SuccessFactors Online Report Designer

Reproducing the Issue

  1. Download Reports from Instance A using the Report Transfer Option.
  2. Upload the reports to Instance B using the same option.
  3. Previewing the report will display a rendering error or an Application Error
    [Error rendering List Report component]
  4. Editing the report will also result in strange behaviours.
  5. Validating the report will expose the underlying issue(s)
  6. Report Transfer / Report Definition: How to download and/or Upload xml files

Cause

Reports transferred between instances will work only if both instances have the exact configuration for the fields and tables used in the reports.

Resolution

Reports transferred between instances will work only when both the instances have the exact configuration for the fields and tables used in the reports.

The ideal way to design reports in one instance, with the intent of copying it to the another instance later, would be to do instance refresh from Prod to Test before you start.

However, if the reports have already been transferred, we recommend the below:

  1. Validate the affected report(s) in the Destination instance and identify the fields/tables/joins with issues.
  2. Compare the configuration for these, between the Source and the Destination instances.
  3. Ensure that the configuration in the Source instance matches the ones in the Destination instance.

Keywords

Report Transfer, Validation Error, Application Error, Error Rendering List report component, Download, Import, Export, Online Report Designer, Advanced Reporting, Report-Canvas, Report Canvas, ReportCanvas , KBA , LOD-SF-ANA-ORD , Online Report Designer , LOD-SF-ANA-ODS , Advanced Reporting , LOD-SF-ANA-RCT , Report Center , Problem

Product

SAP SuccessFactors HCM Core 1605