2347670 - ORD report transferred from one instance to another does not work in the destination instance

SAP Knowledge Base Article - Public

2347670 - ORD report transferred from one instance to another does not work in the destination instance

Symptom

ORD reports transferred from one instance to another does not work in the destination instance.

Environment

SuccessFactors Online Report Designer

Reproducing the Issue

  1. Download Reports from Instance A using the Report Transfer Option.
  2. Upload the reports to Instance B using the same option.
  3. Previewing the report will display a rendering error.
    [Error rendering List Report component]
  4. Editing the report will also result in strange behaviours.
  5. Validating the report will expose the underlying issue(s):
    Guide to validate the reports are available on our https://help.sap.com/hr_analytics
  6. 2275436

Cause

Reports transferred between instances will work only if both instances have the exact configuration for the fields and tables used in the reports.

Resolution

Reports transferred between instances will work only when both the instances have the exact configuration for the fields and tables used in the reports.

The ideal way to design reports in one instance, with the intent of copying it to the another instance later, would be to do instance refresh from Prod to Test before you start.

However, if the reports have already been transferred, we recommend the below:

  1. Validate the affected report(s) in the Destination instance and identify the fields/tables/joins with issues.
  2. Compare the configuration for these, between the Source and the Destination instances.
  3. Ensure that the configuration in the Source instance matches the ones in the Destination instance.

Keywords

KBA , LOD-SF-ANA-ORD , Online Report Designer , Problem

Product

SAP SuccessFactors HCM Core 1605