SAP Knowledge Base Article - Public

2347648 - Move candidate back to New Employee or Orientation Step after activity is in All Documents Submitted - Onboarding

Symptom

  • Information needs to corrected in New Employee or Orientation Step
  • Required to move activity back to New Employee or Orientation Step from All Documents Submitted

Environment

  • Onboarding

Resolution

  • Once the Onboading activity has reached All Documents Submitted, the activity cannot be changed without Support Assistance.
  • Please create a ticket in the SAP Support Portal and provide the below information:
    • Data Center
    • Company ID
    • Candidate Name
    • Details of request

Keywords

  • Onboarding
  • Orientation Step
, KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1608 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505