SAP Knowledge Base Article - Public

2347182 - Supported Tags when sending Adhoc emails from 'Send Notification' functionality

Symptom

When sending adhoc emails with Certification Of Completion template (ID: CERTIFICATE_OF_COMPLETION) the email is coming up as blank.

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Resolution

The tags in template ID : "CERTIFICATE_OF_COMPLETION" are not supported for adhoc emails so this template should not be used for sending adhoc emails.

NOTE: To know all the supported tags for sending adhoc emails please navigate to System Admin -> Configuration -> Notifications Syntax -> Search for "AD_HOC_NOTIFICATION" Syntax ID -> Navigate to Syntax Tags section. This will give you list of all supported tags for Adhoc emails.

Syntax for Ad Hoc Notification.jpg

Keywords

Adhoc email, Supported tags for Adhoc email, Syntax Tags, Send Notifications, Certificate of Completion , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , How To

Product

SAP SuccessFactors Learning all versions