2347182 - Supported Tags for sending Adhoc emails from Send Notification tool

SAP Knowledge Base Article - Public

2347182 - Supported Tags for sending Adhoc emails from Send Notification tool

Symptom

When sending adhoc emails with Certification Of Completion template (ID: CERTIFICATE_OF_COMPLETION) the email is coming up as blank.

Environment

Successfactors LMS

Learning Management System

Resolution

The tags in template ID : "CERTIFICATE_OF_COMPLETION" are not supported for adhoc emails so this template should not be used for sending adhoc emails.

NOTE: To know all the supported tags for sending adhoc emails please follow the below path:

System Admin -> Configuration -> Notifications Syntax -> Search for "AD_HOC_NOTIFICATION" Syntax ID -> Navigate to Syntax Tags section: this will give you list of all supported tags for Adhoc emails.

Keywords

Adhoc email

Supported tags for Adhoc email

Syntax Tags

Send Notifications Tool

Certificate of Completion , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , How To

Product

SAP SuccessFactors Learning all versions