SAP Knowledge Base Article - Public

2347050 - Cannot Review a SuccessFactors Learning Quiz/Exam After it is Completed

Symptom

A Learning User cannot view a quiz/exam after submitted and item is completed

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Assign an Item to a User that has an assessment > Quiz or Exam
  2. The Assessment has "Enable Quiz Review" or "Allow Exam Review" enabled
  3. The item has "Allow Assessment Review" checked
  4. Launch and complete quiz/exam
  5. Open the learning history and no hyperlink is active

Cause

Expected behavior

Resolution

  • If you enable assessment review, then users can go back and review the quiz/exam just immediately after they submit thir results.
  • They cannot, however, open a quiz/exam after they have ended the assessment session.
  • If you'd like to see a change to this functionality in the future, please consider creating an Enhancement Request.

See Also

  • SAP SuccessFactors Learning Quiz Assessments > Creating and Modifying Quizzes > Quiz Settings
  • KB article 2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products

Keywords

sf, success factors, LMS, quiz, exam, course, item, go back, learning history, complete, comp, date, find, open, select, hyperlink , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ASB , Assessment Builder , Problem

Product

SAP SuccessFactors Learning all versions