SAP Knowledge Base Article - Public

2346539 - No Options available for Recurrence Schedule Campaigns

Symptom

No values are available for Recurrence to schedule Campaign. 

Reproducing the Issue

  1. Go to the Marketing workcenter
  2. Go to the Campaigns view
  3. Create New Campaign / Open existing campaign
  4. Go to the Details tab
  5. Mark the fields Recurrence
  6. Fill the field Every
  7. Select the Dropdown list

No items found

Cause

The unit of measure Day, Week, Month and Year are currently marked as 'Blocked' in Business Configuration for the system.

Resolution

  1. Go to the Business Configuration workcenter
  2. Go to the Implementation Projects view
  3. Select the Implementation project
  4. Select 'Open Activity List'
  5. Navigate to Fine Tuning
  6. Search and open the activity 'Quantities and Unit of Measure'
  7. Select the option 'Create and Maintain Physical Unit'

Here it can be found that the unit of measure Day ,Week, Month and Year are currently marked as 'Blocked'. Please change the activation status of these units to be able to view them in the Campaign.

Keywords

KBA , LOD-CRM-EMP , Employee , How To

Product

SAP HYBRIS C4C ADDINS 1705 ; SAP Hybris Cloud for Customer 1605 ; SAP Hybris Cloud for Customer 1608 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP LE APPL.PLATFORM 1708 ; SAP LE APPL.PLATFORM 1802