2345874 - Candidate SSO: User Sync accounts – Recruiting Marketing

SAP Knowledge Base Article - Public

2345874 - Candidate SSO: User Sync accounts – Recruiting Marketing

Symptom

This article explains how the user sync accounts work for candidate SSO between Recruiting Management and Recruiting Marketing.

Environment

SuccessFactors Recruiting Marketing (RMK) - All Versions

Resolution

The process below should be followed if the candidate already has an active account in RCM:
1. Candidate finds job – RMK
2. Candidate Starts Application Workflow – RMK
3. Follow Account Verification Steps – RMK
4. New Browser Tab: Reset Password – RCM
5. Reset Password Prompt– RCM
6. Receive Password Reset Email – RCM
7. New Browser Tab: Create New Password – RCM
8. Enter New Password – RMK
9. RMK and RCM Accounts are Now in Sync


*This process is only required to be completed one time. Subsequent visits do not require the sync process.

 

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Keywords

Candidate SSO Sync Account Candidate already in RCM Recruiting Marketing RMK , KBA , LOD-SF-RMK , Recruiting Marketing , How To

Product

SAP SuccessFactors Recruiting all versions