SAP Knowledge Base Article - Public

2345499 - Application error when accessing analytics tab

Symptom

Application error when accessing analytics tab

appolication error.png

Environment

  • SuccessFactors HCM Core   
  • ORD - Online Report Designer

Reproducing the Issue

  1. Login to the instance
  2. Analytics - Analytics
  3. Error : An embedded page at analtycs2successfactors.eu says : Application error: An error occurred in processing your request.

Cause

This is occurring because they have ticked the RBP switch option in BizX > Admin Center.

  •  "Use Success Factors RBP Role instead of Reporting & Analytics Role for Dimension and Measure Security"

Resolution

As User with Admin permission:

Go to Admin centre > Manage Workforce Analytics

  • Check    >  "Functional and Option Permissions"
  • Uncheck > "Measure and Dimension Permissions"

Save changes.

 

 

permissions.png

Keywords

  • Analytics
  • Online Report Designer
  • ORD
  • ODS
  • Advanced Reporting
  • Reporting
  • Application Error
, KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, ORD) , Problem

Product

SAP SuccessFactors HCM Core 1608