2344824 - Entering line feed causes page to scroll to bottom of requisition page when adding test to rich text fields using IE11

SAP Knowledge Base Article - Public

2344824 - Entering line feed causes page to scroll to bottom of requisition page when adding test to rich text fields using IE11

Symptom

When entering new line in rich text field in requisition page jumps to bottom of requisition

Environment

Recruiting Management

Reproducing the Issue

  1. Go to recruiting tab and select an open requisition
  2. Update text in any rich text field and navigate to new line via "enter" key
  3. Page scrolls all the way to bottom of the requisition

Cause

This is an IE limitation, screen needs to be set at full size and sapsf.com needs to be added via compatibility view.

Resolution

  1. Set page view to 100% and selected compatibility view settings for IE11 and add sapsf.com
  2. Navigate to recruiting tab and selected requisition to edit
  3. Added text to internal job description (rich text field) and entered new line successfully  

Keywords

KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors HCM Core 1602 ; SAP SuccessFactors Recruiting all versions