SAP Knowledge Base Article - Public

2344743 - Spot Awards - "Error Occurred! Please contact your system administrator for assistance" displayed when importing the Guidelines File

Symptom

When importing the Guidelines File in Spot Awards the system is displaying the following error message:

DefRow5.png

Environment

Spot Awards

Resolution

The file contains a syntax or format error. For example, invalid characters in the headers row would lead to this error.

DefRow4.png

Keywords

KBA , LOD-SF-CMP , Compensation Management , Problem

Product

SAP SuccessFactors HCM Core all versions