SAP Knowledge Base Article - Public

2344724 - Rewards & Recognition - Guideline error

Symptom

Error messages while importing the guidelines into Reward programs. For example:

"A valid Default Row must be present in the guideline file"

Or

"Please enter positive and valid default, min, max and increment amount values in line number 10 A valid Default Row must be present in the guideline file."

**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental**

Environment

  • SAP SuccessFactors Spot Awards
  • SAP SuccessFactors Rewards & Recognition

Reproducing the Issue

Go to Compensation> Rewards and Recognition> Select the spot award program> Guidelines and import guidelines file.

DefRow2.png  guideline error.JPG

Cause

This error indicates the guidelines file doesn’t contain a wildcard entry to work with any set of values that is not defined per se as a guideline.

DefRow1.png

Resolution

The file requires a wildcard as follows so it will be accepted for import.

DefRow3.png

Keywords

default row error, sf, success factors, guidelines error, rnr error, A valid Default Row must be present in the guideline file, Please enter positive and valid default, min, max and increment amount values in line number 10 A valid Default Row must be present in the guideline file , KBA , LOD-SF-RNR , Reward and Recognition , LOD-SF-CMP-SA , Spot Awards , Problem

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Core all versions