SAP Knowledge Base Article - Public

2344710 - Spot Awards - No Business Rules available for Eligibility

Symptom

The Business Rules defined for are not displayed in the dropdown in Spot Awards.

These rules should appear under Eligibility within your awards program.

**All images are from demo instances**

Environment

  • SuccessFactors Spot Awards

Cause

  • There is no rule type defined for Spot Awards or this is incorrectly spelt.
  • Please note this should be spelt exactly as follows: SpotAwardsEligibility.
  • Having this incorrectly spelt will result in the rule not populating within the awards program.

Resolution

Spot Awards does not use the rules defined for Compensation (rules created under the picklist compensationEligibility) or for Variable Pay (rules created under the picklist varpayEligibility).

First, check under Admin Center> Configure Business Objects and select 'Picklist' then 'Rule Type' to ensure SpotAwardsEligibility is available and defined.

SpotAwardsEligibility.png

If this is not within the picklist please have this added.

Should you find there is no picklist created for Rule Type, then please create one.

To create it, go to Admin Center> Configure Business Objects> Create New> Picklist

Once this has been defined/created you will then be ale to see Spot Awards within Configure Business Rules and the program.

Elig2.png

Elig3.png

Keywords

SpotAwardsEligibility, spot awards, missing rule, eligibility, rewards rule, missing , KBA , LOD-SF-RNR-EC , Spot Award Data to and from Employee Central , LOD-SF-RNR , Reward and Recognition (Spot Awards) , Problem

Product

SAP SuccessFactors HCM Suite all versions