2344199 - How to guarantee that Videos from internet are embedded on SuccessFactors?

SAP Knowledge Base Article - Public

2344199 - How to guarantee that Videos from internet are embedded on SuccessFactors?

Symptom

Custom Tiles feature is not embedding videos(URLs).

Environment

SAP SuccessFactors BizX - Platform

Cause

This issue may occur because the options "Sanitize all reach text inputs" and "Enable filter for source code in Company Resources and Customer RTE Homepage Tiles" are enabled, on Provisioning > Company Settings.

Resolution

To resolve this issue, it is necessary to disable the options mentioned above.

The option "Sanitize all rich text inputs" can be disable on Admin Center, but the option "Enable filter for source code in Company Resources and Customer RTE Homepage Tiles" would require access to Provisioning. Thus, please engage your Implementation Partner or open a new incident with Cloud Product Support, to disable this option on Provisioning.

  1. Go Admin Tool > Company Settings > Company Setting and Logo;
  2. Disable the option "Sanitize all rich text inputs":

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  1. Go to Provisioning > Company Settings page;
  2. Disable the option "Enable filter for source code in Company Resources and Customer RTE Homepage Tiles":

2.png

Keywords

Video, Videos, Embed. , KBA , LOD-SF-PLT , Foundational Capabilities & Tools , How To

Product

SAP SuccessFactors HCM Core all versions