This article has been put together by Cloud Product Support to provide Customers and Partners some Tips & Tricks to the use of Spot Awards related features and tools during implementations.
The aim is to centralize some of the more frequently encountered Configuration issues and to give some tips and tricks to avoid any unnecessary delays to an Implementation.
Please note that this article (and sub-articles) are frequently reviewed and updated by Product Support over time, based on our experiences for new and existing customers.
Please do utilize the information provided to ensure that you troubleshoot the issues and/or blocks you are encountering first, before opening a Support Incident as a lot of the issues you may encounter already have solutions.
You can download the latest Spot Awards Configuration Guide on the SAP Help Portal
Most common Errors found during Spot Awards configuration:
2344697 - Spot Awards - Miscellaneous Permissions empty
2344710 - Spot Awards - No Business Rules available for Eligibility
2344743 - Spot Awards - "Error Occurred! Please contact your system administrator for assistance" displayed when importing the Guidelines File
2344678 - Spot Awards - "Assertion Failed: permission list is empty" error displayed in RBP when configuring the tool
2344706 - Spot Awards - Empty Functional Currency dropdown list and "Invalid Entry" message for manual entries
2344724 - Spot Awards - Error: A valid Default Row must be present in the guideline file
Search for more Spot Awards articles in ONE Support Launchpad
KBA , LOD-SF-CMP , Compensation Management , Problem