SAP Knowledge Base Article - Public

2344159 - People Profile: Email Type shows as 'No Selection' in Edit mode

Symptom

If a user does not have permission to edit Business Email, however does have permission to edit Personal Email type, in the 'Edit' window, the Busines Email will display as 'No Selection' instead of the correct label.

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Environment

  • SAP SuccessFactors HCM Cloud - Release b1605
  • Employee Central

Reproducing the Issue

  1. Login as a user without permissions to edit Business Email, however with permissions to edit Personal Email
  2. Navigate to Contact Information and select 'Edit'
  3. Notice that the 'Business' Email Type from the previous screen now reads 'No Selection'

Cause

  • The issue was raised to Engineering as a defect and will be fixed in a future release

Resolution

  • Engineering has created a fix for this issue and has added the fix to the b1608 release
  • After the fix is pushed out, the label will display the correct field name during 'Edit', in this case, the 'Business' email type will display correctly even if the user cannot edit the data for this field.
  • This issue can be tracked under ECT-52898

Keywords

ECT-52898, PP3, EC, E-mail Type , KBA , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1602