2344117 - User Not Appearing Under Direct Approver List in the Shopping Cart Document

SAP Knowledge Base Article - Public

2344117 - User Not Appearing Under Direct Approver List in the Shopping Cart Document

Symptom

You want to assign the user ABC as Direct Approver for the shopping cart approvals, however the user is not available in the list of direct approvers.

Reproducing the Issue

  1. Go to the Application and User Management work center.
  2. Go to the View Task Distribution & select Approval Process.
  3. Go to the Shopping Cart Approval Process.
  4. Copy the existing approval process and navigate to Direct Approvers step.
  5. Select Work Distribution and Edit.
  6. Search for user ABC.
  7. No records found.

Cause

The user ABC is assigned to the work center views MMA_MYBUDGET & MMA_MYTEAM, however he/she does not have Write Access for the mentioned work center views under Managing My Area.

Resolution

You have to give the Write Access to the work center views MMA_MYBUDGET & MMA_MYTEAM for the user ABC & then the user should be available under Direct Approvers list.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711