2344115 - Cannot add comments when opening resume via resume viewer

SAP Knowledge Base Article - Public

2344115 - Cannot add comments when opening resume via resume viewer

Symptom

Users who have  permissions to comments field in job requisition template cannot add comments when viewing resume via inline 

Environment

Recruiting Management

Reproducing the Issue

  1. Proxy in as a user with recruiter permissions and navigate to recruiting - job requisitions
  2. Select a candidate and view resume via inline
  3. Select the "add comment" option to the right of the open resume 
  4. Type comment and try to save
  5. User does not have permissions error is shown

Cause

  1. Write permissions were missing from the application template.  
  2. Field permissions to write to the comments field have to also be added to the application template for the recruiting roles 

Resolution

  1. Added field permission for the recruiter to write to comments field in the application template
  2. Navigated back to requisition and  successfully added  and saved  comment as the recruiter  

Keywords

KBA , LOD-SF-REC , Recruiting Management , Problem

Product

SAP SuccessFactors HCM Core 1605 ; SAP SuccessFactors Recruiting all versions