SAP Knowledge Base Article - Public

2343667 - Unable to Find Quality Documents in a Purchase Order

Symptom

You want to add Quality Documents for a line item with required product in a purchase order but nothing happens. It shows No Records Found.

Reproducing the Issue

  1. Go to the Purchase Requests and Orders work center.
  2. Go to Common Tasks View.
  3. Select New Purchase Order sub view and enter required details.
  4. Choose View All and enter line item using Add Row option.
  5. Select relevant line item and choose Quality Documents via Attach option.
  6. System displays message : Item 1: Quality documents attached; view documents in Attachments tab.
  7. Here you are not able to see documents under Header Level Attachments tab.

Cause

These quality documents are attached at Item Level therefore these documents are available in Attachments sub tab under Items tab instead of Header Level Attachment tab.

This is a pre-determined SCM attachments. These are configured in the Quality Planning View under Inspection Plans Work Center with required Product and Supplier.
If you have any documents with Document Type :Technical Delivery Terms or Quality Assurance Agreement maintained in created Inspection Plan, only those can be automatically attached to purchase orders or purchase contracts using Attach option for a Line Item.

Resolution

  1. Go to the Quality Planning work center.
  2. Select the New Inspection Plan link under Common tasks.
  3. A window opens. Fill inspection type as Receiving inspection - supplier delivery and inspection scope as required.
  4. Enter relevant Product and Supplier details.
  5. Choose the Next button in the guided activity.
  6. You could see the Attachments tab.
  7. Now choose Add File and select Document Type as Quality Assurance Agreement or Technical Delivery Terms.
  8. Select Finish.
  9. Now when you choose Quality Documents via Attach option in a purchase order.
  10. System displays message : Item 1: Quality documents attached; view documents in Attachments tab.
  11. You can see those Quality Attachments at Item Level Attachments tab in a purchase order instead of Header Level Attachments tab.

Keywords

KBA , AP-PRP , Purchase Request Processing , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1511 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1702