SAP Knowledge Base Article - Public

2343603 - Comment box not appearing when routing job requisition for approval


When sending the requisition in the routemap approval chain, recruiter users may observe the comment box is not displaying.

Consider that routing forms for approval is a system feature which is used on PM/GM and it has some similarities on its configurations.


SuccessFactors Recruiting Management (RCM) - All versions


Please, consider the following scenarios when comment box does not display:
Comment box can’t be display when send form to the same user with current user.
Comment box cannot be displayed when sending form to complete step.
Comment can’t be display when email template not configured action comment as below:

Verify the given situations above.

After checking these 4 items, the comment box must appear accordingly when forwarding requisition forms for approval.



comment box job requisition approval chain , KBA , LOD-SF-RCM , Recruiting Management , Problem


SAP SuccessFactors Recruiting all versions