2342581 - user connector rejecting records with exception 'Legal Entity is required when including in government report'

SAP Knowledge Base Article - Public

2342581 - user connector rejecting records with exception 'Legal Entity is required when including in government report'

Symptom

When running the user connector SF, the users are getting rejected with exception :

Legal Entity is required when including in government report

CODE: 1268

Environment

SuccessFactors Learning

Learning Management System

Reproducing the Issue

Schedule the User Connector SF to run and process the feed file coming from BizX.

The user records will be rejected with exception code 1268 and error message 'Legal Entity is required when including in government report'

Cause

In the connector configurations(System Admin>Configuration>System Configuration>CONNECTORS) the property 'sfuser.field.mapping.data.INCLUDE_IN_GOVT_REPORTING' is set to 'Y'.

The feed file does not contain value for the Legal entity ID fields or the columns are not included in the feed file.

Resolution

To have the connector process the records successfully, please include the columns that are needed for government reporting and also ensure that the mapping is correctly done in Connector configurations.

Please refer the connector workbook to get the government reporting columns data.

See Also

2318341 - LMS Connectors Knowledge Support and Tips

Keywords

1268,government report,Legal Entity is required when including in government report,user connector , KBA , LOD-SF-LMS-CON , Connectors , Problem

Product

SAP SuccessFactors Learning all versions

Attachments

Connector Workbooks Customer (1602).zip