2341955 - Schedule Offering's description label is incorrect for user's locale

SAP Knowledge Base Article - Public

2341955 - Schedule Offering's description label is incorrect for user's locale

Symptom

  • When a supervisor is assigning a schedule offering to employees, the schedule offering description is not in the supervisor's default language

Environment

  • SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Login to LMS as a supervisor (or proxy)
  2. Select "My Employees" at the top
  3. Under Supervisor Links select "Register/Withdraw Employees"
  4. Register Employees
  5. Select (+) button for Schedule Offerings
  6. Browser course > View Course Dates > Select
  7. The Description label is not in the correct language/locale

Cause

  • There are many locale labels, in this instance the wrong one was used.

Resolution

  1. Login to LMS as Admin
  2. Select References on the top right
  3. Go to Geography > Labels
  4. Search for Label ID "client.label.Desc" and edit
  5. Select Locales tab
  6. Add a new locale using "add one or more from list" or update the description for an existing locale

Keywords

lms, learning management system, successfactors, core, labels, lang, serbian, spanish, french, display, missing, wrong, incorrect, bad, change, how to, desc, client, user, guide , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors HCM Core 1605 ; SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1402 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1411 ; SuccessFactors Learning 1502 ; SuccessFactors Learning 1505 ; SuccessFactors Learning 1508