2341923 - When Creating a Sales Quote And Adding Products From a Product List The Products Are Not Taken Over to The Sales Quote

SAP Knowledge Base Article - Public

2341923 - When Creating a Sales Quote And Adding Products From a Product List The Products Are Not Taken Over to The Sales Quote

Symptom

When creating a Sales Quote and adding Products from a Product List, the Products are not taken over to the Sales Quote.

Reproducing the Issue

Pre-Requisite:

A product list for the account that will be used for the Quote.

  1. Go to the work center Sales.
  2. Select the view Sales Quotes.
  3. Click New.
  4. Fill out the necessary information.
  5. Click on the Actions icon in the section Products.
  6. Choose the option Add from List.
  7. Click on Save and open.
  8. Switch to the facet Products.

No product will be displayed in the Sales Quote, although they were displayed in the QuickCreate.

Cause

The reason for this behaviour is that there is no quantity for the products maintained in the product list.

Resolution

There are two options to solve this issue:

  1. Adding the quantity field to the QuickCreate to maintain a quantity when creating the Sales Quote.
  2. Maintain the quantity in the Product List.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Hybris Cloud for Customer 1605 ; SAP Hybris Cloud for Customer 1708 ; SAP LE APPL. PLATFORM 1605 ; SAP LE APPL.PLATFORM 1708